In accordance with new General Data Protection Regulations May 2018, I am required to inform you of why, where and how Body Torque Wellness gather and store any personal information.
Body Torque may change this policy from time to time by updating this page. You should check periodically to ensure you are happy with the changes. The policy is effective from 26th May 2018.
Body Torque Wellness is a trading name associated with Jacky Fenton a Pilates teacher, Personal Trainer and Massage Therapist based in Woking, Surrey. I understand that you care how your personal information is used and shared and appreciate your trust in me to do so carefully and sensibly. This notice describes my Privacy Policy. By visiting my website www.body-torque.com or emailing me at info@body-torque.com you are consenting and accepting to the practices set out in my Privacy Policy
What happens to your Personal Data?
A certain amount of personal data is collected by Body Torque Wellness at the time of booking including name, address, telephone numbers and email addresses. I keep your email address in my email account and your telephone number on my mobile which are password protected, if permission is granted and only viewed by Body Torque Wellness. Health questionnaires are completed to tailor sessions to suit your individual needs and is for the purposes of meeting Insurance Company criteria as well as for your health and safety. If you grant permission, only email addresses and telephone numbers are stored electronically and your paper records containing health or personal goals are locked away securely, for the time determined by the Insurance Company which is 10 years. All records will be destroyed after this date.
Why does Body Torque collect your data?
Body Torque Wellness collects this data so I can address you personally in class and via personal email correspondence or telephone to advise you of class changes, re-bookings and service updates directly relating to the service you have booked. I do not use your data for marketing or disclose to a third party. You are offered the opportunity on the paper forms to refuse to provide your email address and telephone number if you so wish and therefore no data will be collected, but it will restrict the services that Body Torque can offer you. You can also unsubscribe from the email list at any time by emailing info@body-torque.com with your request.
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should Body Torque Wellness need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Links to other websites
Body Torque Wellness website may contain links to other sites relating to the wellness industry. If you use a link to leave my site, I cannot be held responsible for the protection and privacy of any information you provide to them, as they are not covered under my privacy statement. Your browsing and interaction on any other website is subject to that website’s own privacy policy, so please read their policy before proceeding.
What are your rights
You have a number of rights in relation to your personal data and have the right to request that Body Torque Wellness:
- Provide you with a copy of the information I hold about you
- Update any of your personal information if it is inaccurate or out of date
- Delete the personal data I hold about you – if Body Torque is providing services to you and you ask me to delete personal data, then I may be unable to continue providing those services
- Restrict the way in which I process your personal data
- Stop processing your data if you have valid objections to such processing
- Transfer your personal data to a third party.
If you would like to know what information I hold about you or make a request regarding the above please email me at info@body-torque.com. I will respond to all such requests within 14 days.